Emergency Information

     MAIN

Bird Flu updates

     Police:            Tel: 999    Police Hotline     Tel:  6225 0000

          Police Stations/Police Centres

          Epic Web site serves out emergency information

          Online search for outstanding traffic offences

     Traffic Watch: Tel: 1800 222 2233

     Traffic Police: Tel: 6547 0000

          - Illegal parking of vehicles: Traffic Police Tel: 6547 1818

     Traffic Fines

     - Search traffic offences - by driver

     - Search traffic offences - by local-registered vehicle

     - Search traffic offences - by foreign-registered vehicle

     - Search Malaysian Traffic Fines - check & pay fines

     Ambulance:    Tel: 995    Ambulance (non-emergency) Tel: 1777

          - Emergency ambulance statistics for 1st half 2005

     Fire Brigade:  Tel: 995

     24-hour water service (pipes):  Tel:  1800 284 6600

     24-hour electricity supply breakdown: Tel:  1800 778 6666

     24-hour piped gas supply breakdown:  Tel:  1800 752 1800

     24-hour sewerage service (damaged sewers):   Tel:  1800 282 4336

     24-hour HDB & Town Council maintenance contact:

     24-hour Food Outlets

     Street Lighting & fixtures

          Land Transport Authority (LTA)  Tel: 1800 225 5582

     Flight Information:   Tel: 1800 542 4422     (automated 24-hr service)

     Bogus monks/nuns:   Tel: 6744 4635 (Singapore Buddhist Federation)

                                     Singapore Airport Flight Information

     Hospitals:

                        Adam Road Hospital  Tel: 6466 7777

                        Alexandra Hospital  Tel: 6472 2000

                        Ang Mo Kio Hospital:  Tel:  6453 8033

                        Balestier Medical Centre  Tel:  6253 3818

                        Camden Medical Centre  Tel:  6836 2015

                        Child Guidance Clinic, Inst. of Health  Tel:  6435 3879

                        East Shore  Tel: 6344 7588

                        Gleneagles  Tel: 6473 7222

                        Institute of Mental Health & Woodbridge Hospital: 63892200

                                         24-hr emergency service:  6389 2222

                        KK Women's & Children's Hospital:  Tel:  6293 4044 

                        Mount Alvernia Hospital  Tel: 6347 6688

                        Mount Elizabeth Hospital  Tel: 6737 2666

                                         Helpline:  1800 738 9595

                        National University Hospital  Tel: 6779 5555

                        Raffles Hospital  Tel: (65) 6311 1111

                        Tan Tock Seng Hospital  Tel: 6256 6011

                        Thomson Medical Centre  Tel: 6256 9494

                        Singapore General Hospital  Tel: 62223322/63214311 (A&E)

     OTHERS

     Abortion

              - Approved Abortion Institutions

     Accommodation

     Adoption of babies

               - babies from China

                 approach MCYS accredited agencies:

                      1. Fei Yue Community Services

                          Tel: (65) 6566 8257 Email: adoption@fycs.org

                          Web site:  www.fycs.org

                      2. Touch Community Services

                          Tel: (65) 6317 9995 Email: adoption@touch.org.sg

               - babies from other countries

                 approach MCYS accredited agencies:

                      1. Fei Yue Community Services

                          Tel: (65) 6566 8257 Email: adoption@fycs.org

                          Web site:  www.fycs.org

                      2. Touch Community Services

                          Tel: (65) 6317 9995 Email: adoption@touch.org.sg

                      3. Students Care Service

                      4. Thye Hua Kwan Moral Society

                      5. Care Corner Family Service Centre

                      6. TRANS Centre (Bukit Timah)

                      7. Singapore American Community Action Council

                      8. SBL Vision Family Service Centre

     Aids Helplines

               - 24-hr AIDS & STD Helpline: Tel: 6254 1611

               - DSC Clinic: Tel: 6252 1324 (personal counselling)

               - AIDS Info & Counselling:       Tel: 6254 0212 (by Action for AIDS)

                                                           Tue/Thu/Fri: 6.30pm - 9.30pm

     Airlines

          Singapore Airlines: (65) 6223 8888

          Customer Affairs: customer_relations@singaporeair.com.sg 

     Alcoholics Anonymous:  Tel:  6475 0890

     Automobile Association of Singapore (AAS): Tel: 6737 2444

     -  AAS 24-hour Emergency Road Service: Tel: 6748 9911

     Baby Safety Equipment:  Tel:  6394 1546

     -  KK Women's & Children's Hospital, Child Safety Centre

     BBQ Pits & Chalets

     - Book NTUC Chalets & BBQ Pits online

     - Book an NParks barbecue (BBQ) pit at any AXS station

     Bites & Stings

     - management of bites & stings from sea creatures, including stonefish, catfish, jellyfish and sting rays

     CALL the Drug & Poison Information Centre (DPIC)

     Tel: 6423 9119 (24-hour hotline)

     For first-aid tips and more information, visit dpic.sgh.com.sg

     Brochures for Tourists

     Bus Guide

     SBS Transit Bus Guide - by road name

     SBS Transit Bus Guide - by landmark

     Cashcard: Tel: 6274 1322

     Chalets

     - Book NTUC chalets & BBQ pits online

     Community Mediation Centres/Ad-hoc Venues (for disputes/conflicts)

     Credit Cards:  

                       American Express   Tel: 6299 8133/6732 2244/67352069

                                    24-hr service    Tel: 1800 295 0500

                       Diners Card  Tel: 6292 7055

                                          24-hr service    Tel: 6294 4222

                       JCB             Tel: 6734 0096

                       Visa             Tel: 1800 345 1345

                                           24-hr service    Tel: 1800 345 1345

                       Mastercard    Tel:  6533 2888

                                           24-hr service    Tel: 1800 110 0113

     NETS (Cashcard): Tel: 6274 1322

     Serious credit card debt problems?

     Cash: 

     American Express has an Express ATM in Terminal 1 at the Changi Airport and emergency cash by card and cheque at its office.

     Clinics (24 hours)

      Counselling

     Youth Crisis Hotline:  6252 6300 (11am - 10pm daily) For troubled youths

    Crematorium

    Debt Problems

     Serious debt problems?

     Directory

      - Companies, businesses & brands

    Driving Licence - Foreign

      - Conversion of foreign driving licence

    ERP Hotline:  Tel: 1800 553 5226

    Financial Assistance Required

     Financial Industry Disputes

     - Financial Industry Disputes Resolution Centre launched

     Flood-prone areas in Singapore

     Flowers & Gifts

     Flight Information:  Tel: (65) 1800 542 4422

     Handphones

     Helplines

     Hire A Car:

                             Chauffeured and self-drive cars are available.

                             Sintat          Tel: 6295 2211

                             Hertz           Tel: 6734 4646

                             Avis             Tel: 6737 1668

                             Presidential Pacific Limousine  Tel: 6339 9288

                             Budget Rent-A-Car     Tel:  6472 9339

     Hire A Minibus:     Lion Tourist     Tel:  6733 9897

     Hotspots

     - Wireless Broadband Hotspots

     Information Technology (IT)

          - Infocomm Development Authority Of Singapore

                71 Science Park Drive Singapore 118253

                Tel: (65) 6778 2211  Fax: (65) 6778 9641

                Website: ida.gov.sg

     Licences

           - Update, renew & terminate 45 different licences online

     Lost & Found

     Luggage Repair

     Maids

          - Maids with employment problems should complain to:

            Ministry of Manpower's Foreign Workers Unit at Tel: (65) 6317 1298

     Maps for Tourists

     Mosquitoes, rats, cockroaches etc.

          - National Environment Agency (NEA)  Tel: 1800 225 5632

     News - Report breaking news

          - MediaCorp   Tel: (65) 6822 2268

     Notaries Public - List

     Phone Book - Online

     Phone Nos. Call Search  Tel: 6777 7777  (to enquire phone numbers)

     Public Holidays

     Real Estate Complaints

     Renovation Complaints

     SAFETY Mark on household products

     - Record 15,000 household products registered with SAFETY mark

     Samaritans of Singapore (SOS): Tel:1800  221 4444 (24-hr counselling)

     School Holidays

     School Terms

     Senior Citizens

     Seniors Helpline 1800 555 5555

     Settling-In Assistance:

          For foreigners who intend to work, study and live in Singapore

          Tel: 1800 323 8402

     Shopping Complaints

      Those who encounter unsatisfactory retailer experiences may contact:

      For tourists:

      For anyone who wants to seek redress:

      Small Claims Tribunal

      Apollo Centre #05-00 No. 2 Havelock Road Singapore

      Tel: (65) 6535 6922     Fax: (65) 6435 5994

      Tel: (65) 6435 5937 (teleresponse)

      - The Small Claims Tribunals: How to file a claim

     Also for Consumer Complaints

     Singapore Civil Defence Force

     Singapore Tourism Board

     STB Tourist Information Centre is now situated at our corporate office:

     Tourism Court
     1 Orchard Spring Lane
     Singapore 247729
     Touristline: 1800-736-2000 (toll-free in Singapore only) - 24 hour hotline
     Opening hours: 8.30 am to 5.00 pm (Monday to Friday)
                            8.30 am to 1.00 pm (Saturday)

     Three other visitor centres provide tourist information, as well as
ticket bookings to events, attractions and local tours. Details are as follows:

     Singapore Visitors Centre @ Suntec City
     3 Temasek Boulevard
     #01-35/37/39/41 Suntec City Mall
     Singapore 038983
     Tel: 1800-332-5066 (toll-free in Singapore only)
     Opening hours: 8.00 am to 6.30 pm (daily)

     Singapore Visitors Centre @ Liang Court
     Level 1, Liang Court Shopping Centre
     177 River Valley Road
     Singapore 179030
     Tel: 6336-2888
     Opening hours: 10.30 am to 9.30 pm (daily)

     Singapore Visitors Centre @ H20 Zone
     160 Orchard Road
     Orchard Point @ H20 Zone
     Singapore 238842
     Tel: 1800-738-8169 (toll-free in Singapore only)
     Opening hours: 11.00 am to 8.30 pm (daily)

     For more information on events, festivals and attractions, please visit
http://www.newasia-singapore.com.

     Social Service Assistance

          Family Service Centres Helpline  Tel: 1800 838 0100 

     Societies - Registration

     - Automatic registration of societies from 1 Sep 2004

     Society for Prevention of Cruelty to Animals (SPCA):

          Tel: 6287 5355

     Spam

          Web site: www.antispam.org.sg

     Bites & Stings

     - management of bites & stings from sea creatures, including stonefish, catfish, jellyfish and sting rays

     CALL the Drug & Poison Information Centre (DPIC)

     Tel: 6423 9119 (24-hour hotline)

     For first-aid tips and more information, visit dpic.sgh.com.sg

     Stray animals

          Agri-food and Veterinary Authority  Tel: 1800 476 1600 

     Taxi Service:  Comfort Cablink          Tel: 6552 1111

                            The Cab                       Tel: 6552 2828

                            Citicab                         Tel: 6552 2222

                            TIBS Taxis                   Tel: 6555 8888

     Taxi Service: Lost & Found                Tel: 6553 5351

     Time Announcement:     1711

     Trade Enquiries:     Tel: 6443 4449/6443 4450

     Traffic Fines

     - Search traffic offences - by driver

     - Search traffic offences - by local-registered vehicle

     - Search traffic offences - by foreign-registered vehicle

     - Search Malaysian Traffic Fines - check & pay fines

     Travel-Agency Complaints

     Trees, grass, etc.

          - National Parks Board (NPB)  Tel: 1800 471 7300 (office hours only)

     Water Tides

     - Water Tides

     Wireless Hotspots

     - Wireless Broadband Hotspots

     - Three years of free Wi-Fi for Singapore from 1 Dec 2006